Contact Us – Dr. Kinjal

We're here to help! Whether you have a query about your order, products, payments, or collaborations, feel free to reach out to us through the details below.

Phone / WhatsApp

Speak directly with our customer support team

Mon-Fri: 10 AM - 7 PM

Email Support

Send us your queries or collaboration proposals

📧 drkinjal.official@gmail.com

Response within 24 hours

Our Office

Visit our headquarters in Rajkot

Dr.Kinjal A-401, Hanuman Madhi, Golden Club, 402, Nirmala Convent Rd, Opp. Chetna Medical Store, Rajkot, Gujarat - 360007

Registered Office

Customer Support Information

Everything you need to know about getting help with your Dr. Kinjal experience

Support Hours

Monday to Friday
10:00 AM – 7:00 PM IST
Closed on National Holidays

Order Support

  • Order confirmation within 15 minutes
  • Tracking updates via SMS & Email
  • 4-5 business day delivery

Payment Methods

Credit/Debit Cards UPI Net Banking Cash on Delivery

*COD available for eligible locations

Frequently Asked Questions

Quick answers to common questions about orders, products, and services

Q1

How do I track my order?

Once shipped, you'll receive tracking links via SMS and email. You can also check order status on our website.

Q2

What is your delivery time?

Orders ship within 2 business days. Delivery takes 4-5 business days depending on location.

Q3

Do you ship outside India?

Currently, we only ship within India. International shipping may be available in the future.

Q4

Are your products natural?

We use a blend of natural and clinically approved ingredients focused on safety and results.

Q5

What if I receive damaged products?

Contact us immediately with order details and photos. We'll resolve the issue promptly.

Q6

Interested in collaboration?

Email your proposal to DrKinjal.official@gmail.com with details about your collaboration idea.

Our Commitment to You

At Dr. Kinjal, we're committed to providing exceptional customer service. Our team is dedicated to ensuring your skincare journey is smooth and satisfying.

Secure Shopping

Fast Delivery

Support 5 Days/Week

Satisfaction Guaranteed

Still Have Questions?

Don't hesitate to reach out. We're here to help with any questions about our products or your order.